Next-generation, digitally-led customer experiencesWe are a leading digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.Connect with our digital CX experts
News: TELUS International completes acquisition of WillowTree
SOLUTIONS AND SERVICESEnd-to-end service innovationDesignBuildDeliverDesign - Strategy & InnovationWe’re passionate about making life easier for customers - and for businesses. With our intuitive digital design approach, we help brands design next-gen business practices based not only on transforming technology, but also on transforming processes and culture. Our global teams design human-centered, data-driven digital experiences to enhance brand loyalty.See all solutions
Digital StrategyInnovation IdeationUX / UI DesignCX Process ConsultingEngineering, AppDev & QAIntelligent Automation & Data AnnotationManaged Cloud ServicesWorkforce Transformation
INDUSTRIESTailored solutions that support the full digital CX journeyOur clients include over 650 companies who believe that customer experience is critical to their success. See our industry experienceCommunications & MediaTravel & HospitalityEcommerceTechnologyFinancial Services & FintechGamesHealthcareAutomotive
High-performance AI requires high-quality dataIt’s crucial to use clean, high-quality data to train your machine learning models. We provide AI training data at scale with our global community - 1 million strong - of AI experts.Improve your AI today
Enabling the breakthroughs of tomorrow, todayiLabs is TELUS International’s investment in R&D where innovators, researchers and visionaries collaborate to explore emerging customer experience tech to disrupt the future.Co-create with iLabs
More than your average chatbotDiscover our intelligent assistant platform for delightful conversations. See how top brands use our platform to enhance their CX operations. Request a demo. Take a look
CX innovation podcastDiscover TELUS International Studios, a podcast where industry game-changers share their CX and digital transformation wisdom.Take a listen
PEOPLE AND CULTUREPlacing people first in all that we doFor over 18 years, we have carefully cultivated our caring culture by ensuring the best fit and alignment with the individuals who join our team, the clients we choose to work with, and the manner in which we run our business every day. We refer to our unique approach as our Culture Value Chain - the connection between corporate culture and better business outcomes. Learn about our Culture Value Chain80%World-class employee engagement- Kincentric73kTeam members30Countries of operation
AWARDS & RECOGNITIONCustomer Experience ExcellenceWe're proud of our proven industry track record. Over the years, this includes over 120 award-wins for customer experience and support innovation.
Let’s connect and drive CX innovationLearn how we can transform your customer experience organization today. Contact us
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